Urgent Care Patient Access & Scheduling Lead

Signature-Healthcare; Marshall Corner (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Signature Healthcare in Brockton, MA is seeking a Full Time Medical Office Assistant for the Urgent Care department. This 40-hour-per-week role supports front desk operations, screens calls, schedules appointments, and processes patient information.

Under the Practice Manager, you will verify insurance, post co-pays, document messages, and coordinate referrals and reminders. Strong computer skills and Meditech familiarity are valued.

Qualifications

• High School diploma or equivalent required.
• Medical office administration education preferred.
• Experience in medical offices is advantageous.
• Knowledge of healthcare eligibility and billing helpful.
• Familiarity with medical software systems beneficial.

Responsibilities

• Greet and screen patients and answer calls professionally.
• Document messages and schedule appointments.
• Verify insurance and update demographics.
• Enter and post payments and reconcile batches.
• Coordinate referral and prior-authorization processes.
• Maintain office equipment and filing.

Skills

Customer service

Telephone skills

Computer literacy

Medical terminology

Education

High School diploma or equivalent

Medical office administration education

Tools

Meditech

Job description

Signature Healthcare in Brockton, MA is seeking a Full Time Medical Office Assistant for the Urgent Care department. This 40-hour-per-week role supports front desk operations, screens calls, schedules appointments, and processes patient information.

Under the Practice Manager, you will verify insurance, post co-pays, document messages, and coordinate referrals and reminders. Strong computer skills and Meditech familiarity are valued.