Clinic Front Desk & Patient Care Assistant

Burke; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Burke seeks a friendly, detail-oriented Front Desk Assistant to support patient scheduling and clerical tasks in a healthcare setting. You will greet patients, check them in, collect co-pays and maintain accurate records using Epic.

Responsibilities include answering phones, coordinating appointments, managing paperwork, and ensuring HIPAA compliance. The role requires excellent communication, reliability, and teamwork in a fast-paced environment.

Qualifications

• Customer service experience in a healthcare setting preferred.
• Strong communication and multitasking abilities.
• Familiarity with Epic scheduling software preferred.

Responsibilities

• Answer phones, schedule appointments, and manage patient check-in/out.
• Assist with front desk clerical tasks and filing.
• Maintain patient records and ensure HIPAA compliance.
• Handle payments and co-pay collection.

Skills

Customer service

Phone etiquette

Office software

Communication skills

Teamwork

Education

High School Diploma

Tools

EPIC

Job description

Burke seeks a friendly, detail-oriented Front Desk Assistant to support patient scheduling and clerical tasks in a healthcare setting. You will greet patients, check them in, collect co-pays and maintain accurate records using Epic.

Responsibilities include answering phones, coordinating appointments, managing paperwork, and ensuring HIPAA compliance. The role requires excellent communication, reliability, and teamwork in a fast-paced environment.