Clinic Front Desk & Care Coordinator

Upstream Rehabilitation Inc.; Cincinnati (OH); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Annual charity day

Health, dental, vision, life and long/

3 weeks PTO + holidays

401K + company match

Job summary

Beacon Orthopaedics in Cincinnati, OH is seeking a Patient Care Coordinator I to support clinic growth and patient intake in collaboration with the Clinic Director. This entry-level role emphasizes friendly customer service, multitasking across computer systems, and maintaining an organized front office.

As a PCC-I you will collect payments, verify insurance, schedule visits, convert referrals, and manage non-clinical documentation while upholding compliance training.

Qualifications

• Communication skills - must relate well to Business Office and Field leadership.
• Ability to multitask, manage details, meet deadlines, work with minimal supervision.
• Team-based with efficient time management and presentation abilities.

Responsibilities

• Collect all money due at time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Create inviting clinic atmosphere and welcome calls.
• Monitor arrival rate to ensure a great patient experience.
• Manage schedule, document routing, deposits, and non-clinical paperwork.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Team collaboration

Education

High School Diploma

Job description

Beacon Orthopaedics in Cincinnati, OH is seeking a Patient Care Coordinator I to support clinic growth and patient intake in collaboration with the Clinic Director. This entry-level role emphasizes friendly customer service, multitasking across computer systems, and maintaining an organized front office.

As a PCC-I you will collect payments, verify insurance, schedule visits, convert referrals, and manage non-clinical documentation while upholding compliance training.