Patient Care Coordinator — Elevate Clinic Experience

Upstream Rehabilitation Inc.; Erlanger (KY); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Charity Day

Health, Dental, Vision, Life, STD and

PTO + holidays

401K + company match

Job summary

Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator - I to join our Erlanger, KY clinic. This entry-level role supports clinic growth through efficient patient intake, appointment scheduling, insurance verification, and cash collection while delivering excellent customer service.

The PCC-I collaborates with the Clinic Director to maintain smooth front-office operations, train within the practice, and ensure a welcoming patient experience during

Qualifications

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide outstanding customer service.
• Create an inviting clinic atmosphere.
• Make all welcome calls and monitor arrival rate.

Skills

Customer service

Multitasking

Time management

Communication

Education

High School Diploma

Tools

Raintree

Job description

Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator - I to join our Erlanger, KY clinic. This entry-level role supports clinic growth through efficient patient intake, appointment scheduling, insurance verification, and cash collection while delivering excellent customer service.

The PCC-I collaborates with the Clinic Director to maintain smooth front-office operations, train within the practice, and ensure a welcoming patient experience during