Patient Care Coordinator: Front Desk & Scheduling

Upstream Rehabilitation; Fort Thomas (KY); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Annual Charity Day

Medical, Dental, Vision, Life, Short-/

3 weeks PTO plus holidays

401K + company match

Job summary

Beacon Orthopaedics in Fort Thomas, KY is seeking a Patient Care Coordinator to join our clinic team. This entry-level role supports daily operations, from patient intake to insurance verification and payments, while delivering outstanding customer service.

The PCC-I collaborates with the Clinic Director to ensure smooth scheduling, referrals processing, and a welcoming front office. Ideal for individuals who multitask well and communicate clearly in a healthcare setting.

Qualifications

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Responsibilities

• Collect all money due at the time of service
• Convert referrals into evaluations
• Schedule patient visits
• Provide excellent customer service
• Create an inviting clinic atmosphere
• Monitor arrival rate through great customer experience
• Manage schedule efficiently
• Handle non-clinical documentation and deposits

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Beacon Orthopaedics in Fort Thomas, KY is seeking a Patient Care Coordinator to join our clinic team. This entry-level role supports daily operations, from patient intake to insurance verification and payments, while delivering outstanding customer service.

The PCC-I collaborates with the Clinic Director to ensure smooth scheduling, referrals processing, and a welcoming front office. Ideal for individuals who multitask well and communicate clearly in a healthcare setting.