Patient Experience Coordinator

Upperline Health, Inc.; Trinity (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401K

PTO

Parental leave

Weekday clinic hours

Zusammenfassung

Upperline Health, Inc. is seeking a Patient Care Coordinator based in Bradenton to support physicians in delivering complex health services within the clinic. This role includes greeting patients, check-in, and ensuring timely arrivals.

The ideal candidate has front desk or healthcare office experience, strong communication, and a compassionate, professional demeanor to thrive in a fast-paced, team-oriented environment.

Qualifikationen

• Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
• Prior experience working in a podiatric or orthopedic practice is preferred
• Medical billing and coding experience is highly preferred
• Experience working in an EMR, Athenahealth is preferred
• Must be an effective communicator with excellent grammar and interpersonal skills
• Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
• Demonstrated experience as a motivated and dedicated team member with a stable work history
• Thrives in a fast-paced collaborative environment
• Reliable transportation and the ability to pass a drug test and a background check is required

Aufgaben

• Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
• Assist patients with scheduling appointments
• Maintain on-time appointment schedules by notifying physicians when patients have arrived
• Retrieve and file patient records as needed
• Collect payment from patients
• Maintain accurate patient records by updating patient’s information and scanning documents into EMR as needed
• Responsible for office supply inventory, including checking, ordering and stocking supplies
• Protect patient rights by maintaining confidentiality of patient records
• Contribute to team effort by assisting with additional duties and when support is requested

Kenntnisse

Front desk receptionist

Customer service

Communication skills

Team player

Fast-paced environment

Empathy and professionalism

Tools

Athenahealth

Jobbeschreibung

Upperline Health, Inc. is seeking a Patient Care Coordinator based in Bradenton to support physicians in delivering complex health services within the clinic. This role includes greeting patients, check-in, and ensuring timely arrivals.

The ideal candidate has front desk or healthcare office experience, strong communication, and a compassionate, professional demeanor to thrive in a fast-paced, team-oriented environment.