Clinic Front Desk Associate (Student)

Northwestern Health Sciences University; BLOOMINGTON (MN); On-site; USD 5,400 - 6,600; Part time

Job summary

Northwestern Health Sciences University in Bloomington, MN is seeking an administrative assistant for a part-time, work-study friendly front desk role. You will greet patients, process check-ins, answer phones, and schedule appointments in a busy clinic setting.

The position requires great customer service, reliability, and the ability to work independently within clinic procedures. Saturday shifts (7:45 a.m. - 2:00 p.m.) and strong computer skills with scheduling systems are preferred.

Qualifications

• Eligible for work‑study employment.
• Strong communication and customer service skills.
• Ability to work independently in a fast-paced environment.
• Dependable and punctual, especially for Saturday shifts (7:45 a.m.–2:00 p.m.).
• Basic computer skills with scheduling systems and email.

Responsibilities

• Greet patients, students, and visitors in a friendly and professional manner.
• Check patients in and out using clinic systems and established procedures.
• Answer phone calls, schedule appointments, and provide basic clinic information.
• Assist patients with intake forms, documentation, and general inquiries.
• Coordinate patient flow with student and supervisors.
• Monitor the waiting area and inform patients of wait times or delays.
• Follow clinic protocols to maintain a safe and efficient environment.
• Assist with closing procedures during Saturday shifts.

Skills

Communication skills

Customer service

Independence

Punctuality

Multitasking

Education

Work-study eligible

Tools

Scheduling systems

Email

Computer basics

Job description

Northwestern Health Sciences University in Bloomington, MN is seeking an administrative assistant for a part-time, work-study friendly front desk role. You will greet patients, process check-ins, answer phones, and schedule appointments in a busy clinic setting.

The position requires great customer service, reliability, and the ability to work independently within clinic procedures. Saturday shifts (7:45 a.m. - 2:00 p.m.) and strong computer skills with scheduling systems are preferred.