Student Office Assistant-Student Affairs

Northwestern Health Sciences University; BLOOMINGTON (MN); On-site; USD 17,000 - 22,000; Part time

Job summary

Northwestern Health Sciences University in Bloomington, MN is seeking a part-time Student Front Desk Assistant to greet visitors, answer questions, and support the Academic Testing Center. The role offers up to 10 hours per week with flexible scheduling, Monday through Friday, and some evenings.

The position also involves mail distribution, document updates in Excel/Word, and assisting with orientation and university events. Strong communication and confidentiality are essential.

Qualifications

• Current NWHSU student in good academic standing
• Effective communication and organizational skills
• Customer service skills, with a warm and approachable style
• Ability to work independently and collaboratively
• Experience working within a front desk office setting
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Maintains confidentiality at all times

Responsibilities

• Greet and assist students/visitors at the front desk
• Answer general questions and department phone
• Support Academic Testing Center for proctoring of student testers
• Send a Chat/Instant message to staff when appointments arrive
• Assist and guide students with an iPad provided at front desk
• Sort and distribute mail for Student Affairs, Student Senate, and Student Organizations
• Update documents per trimester in Excel and Word; create miscellaneous documents/letters
• Prepare and send emails for the office
• Maintain bulletin boards and flyers, ensure policy compliance
• Other support as needed (copies, events, etc.)
• Assemble information for new student orientation during trimester breaks
• Assist with locker assignments and orientation tasks
• Assist with commencement rehearsals and events

Skills

Student status

Communication skills

Customer service

Independence & teamwork

Front desk experience

MS Office proficiency

Confidentiality

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Teams

Job description

• Student
• 2501 West 84th Street, Bloomington, MN, United States

*If you are a U.S. citizen or eligible non-citizen, please ensure you have completed the 2025-2026 FAFSA prior to submitting your application. If you need assistance or have questions, please contact the Financial Aid Office at [e-mail] .

Hours: Monday through Friday, up to 10 hours per week, flexible scheduling

Office hours are 8AM-4:30PM with some evenings

Duties:

• Greet and assist students/visitors at the front desk, answer general questions and answer department phone at front student staff's desk
• Support with Academic Testing Center for proctoring of student testers that includes the following: sign/date student worker confidentiality agreement, training of procedures, utilization of the camera monitoring software, overview, test security, reporting any concerns and processes
• Send a Chat/Instant message to staff when their appointments arrive
• Assist and guide students with I-pad provided at front desk for resources and services
• Sort and distribute mail for Student Affairs, Student Senate, and Student Organizations
• Update documents per trimester in excel and word; Creates miscellaneous documents/letters, as needed
• Prepare and send emails for office, as needed
• Maintain the general information bulletin boards, club & organization boards, and student organization tack strips in the stairwells, ensuring policy compliance; Approves and date stamp flyers
• Other support as needed (copies, student leadership dinner tasks, mailing projects, etc.)
• Assemble information for new student orientation during trimester breaks, if available
• Assist with locker assignments, locker list clean up, and other duties as needed for new student orientation each term
• Assist with University commencement rehearsal, commencement, and various duties and projects, as needed

Qualifications:

• Current NWHSU student in good academic standing, required
• Effective communication and organizational skills, required
• Customer service skills, with a warm and approachable style, required
• Ability to work independently, collaborative, and dependable
• Experience working within a front desk office setting
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Maintains confidentiality at all times

Equal Opportunity Employer

Northwestern Health Sciences University is an Equal Employment Opportunity Employer and is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Further, NWHSU prohibits all forms of discrimination is any education program or activity that it operates. The Notice of Non-Discrimination is located on our website. Individuals may report concerns or questions to the Title IX Coordinator. Please refer to our website for further information.