Clinic Front Desk Lead — Patient Experience

Trinityhealth; Iowa (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health seeks a Clinic Receptionist to greet patients and visitors, manage front desk duties, and support efficient patient flow. Responsibilities include scheduling appointments, collecting copays, and entering patient and insurance data into the electronic health record system.

The role requires a high school diploma, BLS certification (or within 3 months), and compliance with mandatory reporting training.

Qualifications

• High school diploma or equivalent is required.
• Basic Life Support (BLS) certification or within three months of hire.
• Mandatory Reporter abuse training within three months of hire.
• Ability to read, write and understand English and communicate effectively with patients and colleagues.
• Maintain confidentiality of patient information.

Responsibilities

• Greet and check in patients and visitors; ensure efficient admitting process.
• Answer phone calls and direct as needed; schedule appointments.
• Obtain and verify patient and insurance information; collect copays and deductibles.
• Scan/copy patient materials into the electronic medical record.
• Demonstrate Trinity Health Mission, Vision and Values in daily work.

Education

High School Diploma or equivalent

Job description

Trinity Health seeks a Clinic Receptionist to greet patients and visitors, manage front desk duties, and support efficient patient flow. Responsibilities include scheduling appointments, collecting copays, and entering patient and insurance data into the electronic health record system.

The role requires a high school diploma, BLS certification (or within 3 months), and compliance with mandatory reporting training.