Medical Front Desk & Scheduling Specialist

Trinity Health; Jamaica (GA); On-site; USD 26,000 - 37,000; Full time

Job summary

Trinity Health is seeking a receptionist to support office operations and ensure efficient, patient-centered service. You will work with staff to manage schedules, handle front-desk duties, and assist with pre-registration and payments.

The role emphasizes patient confidentiality, professional communication, and teamwork within a hospital environment. High school diploma and strong customer service skills are required.

Qualifications

• High school diploma or equivalent preferred.
• One to two years’ experience in an office setting is preferred.
• Ability to handle multi-line telephones and basic office equipment.

Responsibilities

• Promote a healthy work environment.
• Schedule appointments on provider schedules.
• Review schedules and update based on provider preferences.
• Collaborate with management regarding goals and needs.
• Pre-registration and check-in/check-out of patients.
• Collect co-pays and balances due; review revenue reports.

Skills

Customer service

Communication

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Tools

PC terminals

Email system

Copier/Fax

Multi-line phones

Job description

Trinity Health is seeking a receptionist to support office operations and ensure efficient, patient-centered service. You will work with staff to manage schedules, handle front-desk duties, and assist with pre-registration and payments.

The role emphasizes patient confidentiality, professional communication, and teamwork within a hospital environment. High school diploma and strong customer service skills are required.