Front Desk & Client Services Coordinator

Centennial Mental Health Center, Inc.; Sterling, Northern (CO, KY); Hybrid; USD 38,000 - 46,000; Full time

Job summary

Centennial Mental Health Center, Inc. seeks an Office Assistant to warmly welcome clients and support multiple service lines. You will handle check-ins, schedule appointments, and assist with basic needs in a fast-paced environment.

You will document arrivals, manage inquiries, process payments, and support the clinic's administrative tasks. A high school diploma is required, with QMAP certification within 90 days of hire and prior public office experience preferred.

Qualifications

• High school diploma or GED required.
• QMAP certification within 90 days of hire.
• 2+ years office experience in a public setting preferred.

Responsibilities

• Greet clients face-to-face or by phone in a pleasant, professional manner.
• Check-in and scheduling for medical, substance use, or mental health services.
• Record arrivals, monitor waiting area, and assist with basic needs.
• Process payments, deposits, and reconcile cash per policy.
• Coordinate with Billing and manage inquiries via email/phone.

Skills

Prioritization

Professional communication

Time management

Customer service

Teamwork

Education

High school diploma or GED

QMAP certification within 90 days

Tools

Microsoft Word

Microsoft Excel

Outlook

EHR systems

Job description

Centennial Mental Health Center, Inc. seeks an Office Assistant to warmly welcome clients and support multiple service lines. You will handle check-ins, schedule appointments, and assist with basic needs in a fast-paced environment.

You will document arrivals, manage inquiries, process payments, and support the clinic's administrative tasks. A high school diploma is required, with QMAP certification within 90 days of hire and prior public office experience preferred.