Clinic Front Desk & Admin Coordinator

Fresenius Medical Care AG; Miami (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Fresenius Medical Care in Miami is seeking a friendly, organized receptionist to join our Kidney Care clinics. You will be the first point of contact for patients and visitors, ensuring a compassionate and efficient front-desk experience.

Responsibilities include greeting patients, answering calls, coordinating scheduling and admissions paperwork, maintaining records, and supporting billing and administrative tasks.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience without a degree.
• 1-2 years related experience preferred.
• Experience with Microsoft Word, Excel and PowerPoint preferred.
• Good verbal communication skills and a pleasant telephone manner.

Responsibilities

• Answering telephone & routing calls to the appropriate person.
• Professionally greet all patients and guests.
• Maintain a professional environment at all times in the reception and waiting areas.
• Distributing incoming mail.
• Obtain necessary signatures to ensure efficient processing of admissions data per FMCNA policies.
• Ensure all aspects of patient confidentiality are maintained at all times.
• Scheduling and registration: maintain records of hospitalization and patient travel; organize travel and coordinate paperwork.
• Coordinate transfer placements and confirmations with Clinical Manager and related departments.
• Assist with medical appointment referrals and scheduling and transportation coordination.

Skills

Customer service attitude

Professional demeanor

Strong communication

Multitasking

Time management

Organizational skills

Proactive problem solving

Adaptability

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

Fresenius Medical Care in Miami is seeking a friendly, organized receptionist to join our Kidney Care clinics. You will be the first point of contact for patients and visitors, ensuring a compassionate and efficient front-desk experience.

Responsibilities include greeting patients, answering calls, coordinating scheduling and admissions paperwork, maintaining records, and supporting billing and administrative tasks.