Clinic Administrative Specialist: Patient Care

Fresenius Medical Care; East Peoria (IL); On-site; USD 20,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Parental leave

Job summary

Fresenius Kidney Care is seeking a receptionist/secretary to perform general office duties in a clinical environment and be the face of the facility. You will provide administrative support to maintain clinic operations and deliver excellent patient care.

Responsibilities include front desk duties, scheduling, admissions data processing, maintaining patient confidentiality, and coordinating with clinical staff. Strong communication and organizational skills are essential in this role.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience without a degree.
• 1-2 years related experience preferred.
• Experience with Microsoft Word, Excel and PowerPoint preferred.
• Pleasant telephone manner.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Greet patients and guests professionally.
• Maintain a professional reception area and monitor waiting areas.
• Process admissions data with required signatures and ensure confidentiality.
• Assist with scheduling, travel coordination and referrals.
• Maintain filing systems and basic databases; complete forms and reports.

Skills

Office procedures

Microsoft Office

Adaptability to software

Professional appearance

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service

Education

High School Diploma or GED

Job description

Fresenius Kidney Care is seeking a receptionist/secretary to perform general office duties in a clinical environment and be the face of the facility. You will provide administrative support to maintain clinic operations and deliver excellent patient care.

Responsibilities include front desk duties, scheduling, admissions data processing, maintaining patient confidentiality, and coordinating with clinical staff. Strong communication and organizational skills are essential in this role.