Clinic Front Desk & Admin Assistant

Talentify; Mount Morris (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

Fresenius Medical Care in Michigan is seeking a friendly receptionist/secretary to support a clinic, greet patients, manage calls, coordinate admissions paperwork, and maintain patient confidentiality. The role emphasizes accurate records and professional front-desk operations within a healthcare setting.

Proficiency in Microsoft Office, strong communication, and organizational skills are essential to coordinate scheduling, data entry, and daily administrative tasks across clinical staff.

Qualifications

• General office procedures knowledge required.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to adapt to various front-desk software.
• Professional appearance and demeanor.
• Strong written and verbal communication.
• Excellent organizational and multitasking abilities.
• Customer service oriented with a courteous telephone manner.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet all patients and guests.
• Maintain a professional environment and monitor reception/waiting areas.
• Distribute incoming mail.
• Obtain signatures to process admissions data per policy.
• Ensure patient confidentiality at all times.
• Maintain records of hospitalization and patient travel.
• Prepare medical records for transmission (facsimile/mail).
• Coordinate patient travel and paperwork with staff.
• Coordinate transfers with Clinical Manager and billing.
• Assist with referrals and appointment scheduling.
• Enter data in Crown Web; ESRD-related entries.
• Monthly insurance card scanning.

Skills

Office procedures

Microsoft Office

Adaptability to software

Professional appearance

Communication skills

Organizational skills

Multitasking

Customer service

Education

High School Diploma or GED

Job description

Fresenius Medical Care in Michigan is seeking a friendly receptionist/secretary to support a clinic, greet patients, manage calls, coordinate admissions paperwork, and maintain patient confidentiality. The role emphasizes accurate records and professional front-desk operations within a healthcare setting.

Proficiency in Microsoft Office, strong communication, and organizational skills are essential to coordinate scheduling, data entry, and daily administrative tasks across clinical staff.