Clinic Care Coordinator & Scheduler, Day Shift

University of Washington; Seattle (WA); On-site; USD 29,000 - 40,000; Full time

Job summary

Harborview Medical Center in Seattle, WA, is seeking a Patient Services Specialist 2 to join the Rehabilitation Medicine Clinic. This full-time role involves coordinating patient communications, scheduling appointments, and collecting demographic and financial information to support high-quality care delivery.

The position emphasizes teamwork, patient satisfaction, and efficient clinic operations within UW Medicine’s Harborview system.

Qualifications

• High school graduation or equivalent
• 1 year of healthcare, administrative, or customer service experience
• Equivalent education and/or experience may substitute for minimum qualifications

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Job description

Harborview Medical Center in Seattle, WA, is seeking a Patient Services Specialist 2 to join the Rehabilitation Medicine Clinic. This full-time role involves coordinating patient communications, scheduling appointments, and collecting demographic and financial information to support high-quality care delivery.

The position emphasizes teamwork, patient satisfaction, and efficient clinic operations within UW Medicine’s Harborview system.