Patient Care Coordinator: Front Desk & Scheduling Pro

PacMed Clinics; Seattle (WA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

401(k) with employer matching

Health care benefits

Life insurance

Disability insurance

Paid time off

Job summary

Pacific Medical Centers is seeking a friendly front desk clerk to support primary care and specialty departments in Seattle. You will handle patient referrals, registration, scheduling, scanning, and customer service, greet visitors, and manage co-pays and supplies.

This on-site, full-time role requires coordinating multiple same-day appointments and arranging interpreter services as needed, with a strong emphasis on patient-centered service and teamwork.

Qualifications

• 1 year of experience in a Medical/healthcare setting; or 2 years of experience in a Customer Service role.
• 6 months of Recent receptionist or front desk experience.
• 3 months of Related experience (recurring appointments) or experience with medical terminology.

Responsibilities

• Manage patient referrals, patient registration where applicable, and scheduling.
• Answer phones, greet visitors, and provide clerical support.
• Order/maintain office supplies and collect co-payments.
• Coordinate multiple same-day appointments across disciplines; arrange interpreter services as needed.

Skills

Customer service experience

Medical/healthcare experience

Front desk/reception

Job description

Pacific Medical Centers is seeking a friendly front desk clerk to support primary care and specialty departments in Seattle. You will handle patient referrals, registration, scheduling, scanning, and customer service, greet visitors, and manage co-pays and supplies.

This on-site, full-time role requires coordinating multiple same-day appointments and arranging interpreter services as needed, with a strong emphasis on patient-centered service and teamwork.