Clinic Billing & Scheduling Coordinator

Northeast Center For Youth and Families Inc; Easthampton (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental Insurance

Disability

Group Term Life/Voluntary Life

401k Retirement

Paid Holidays/Vacation/Personal/Sick

Job summary

Northeast Center for Youth & Families, Inc. (NCYF) seeks a full-time Clinic Billing & Scheduling Coordinator for our Easthampton, MA outpatient clinic.

The role handles 3rd party billing, tracks payments, processes referrals, and schedules appointments with APRN and Psychiatrist. Responsibilities include reviewing payments, following up on denials, verifying insurance, collecting balances, and communicating with clients.

Qualifications

• Medical Billing & Coding Certification.
• 3–5 years of experience with 3rd party billing and scheduling.
• Approved CORI, DCF background checks.

Responsibilities

• Review client payments and apply to claims weekly.
• Track claims and follow up with 3rd party billing company regarding denials.
• Review client billing statements.
• Process referrals; set up intakes; verify insurance.
• Schedule follow up appointments for APRN and Psychiatrist.
• Process new referrals and set up appointments for clinic.
• Send out on-call files - releases (ROI) and consents.

Skills

Medical Billing

Scheduling Coordination

Education

Medical Billing & Coding Certification

Job description

Posted: September 1, 2026 | Location: Easthampton, MA
Division: Clinical Services | Deadline: Open

Who is NCYF?

Northeast Center for Youth & Families, Inc. (NCYF) is made up of a team of devoted and highly skilled professionals and paraprofessionals who provide quality care to the individuals we serve. Our agency is led by a passionate and involved leadership team based out of our Easthampton main office.

Clinic Billing & SchedulingCoordinator--$24.00 per hour

Northeast Center for Youth & Families, Inc. (NCYF) seeks a full-time Clinic Billing & Scheduling Coordinator for their Outpatient Clinic in Easthampton, MA. The Clinic Billing & Scheduling Coordinator is responsible for completing 3rd Party Billing functions to aid in the accuracy of claims for services rendered by our providers. The Clinic Billing & Scheduling Coordinator will assist in tracking and obtaining client payments owed, and this position will handle processing all referrals, schedule appointments, and verify current insurance for clients.

The Clinic Billing & Scheduling Coordinator duties include:

• Review Client payments and apply to claims weekly
• Track Claims & Follow-up with 3rd party billing company regarding claim denials
• Review Client billing statements
• Collect client balances outstanding and issue DNS warnings
• Process referrals; set up intakes; verify insurance.
• Schedule follow up appointments for APRN and Psychiatrist.
• Process new referrals and set up appointments for clinic.
• Process new referrals and set up appointments
• Send out on-call files - releases (ROI) and consents (consent to treatment and telehealth).

Administrative Duties:

• Run insurance eligibility and enter clinical authorizations as needed
• Assist in copayment/balances owed collections as well as verification of financial information
• Respond to all intake calls, voicemails, website inquiries, and emails within 1-2 business days.
• Run insurance eligibility and enter clinical authorizations as needed
• Perform other duties as assigned by Supervisor

To be qualified, candidates must possess the following:

• Medical Billing & Coding Certification
• Experience- 3-5 years of experience working with 3rd party billing and scheduling related responsibilities required.
• Approved CORI, DCF background checks

NCYF provides paid training for all employees. We offer competitive wages, a dynamic work environment & the following benefits:

• Medical/Dental Insurance
• Disability
• Group Term Life/Voluntary Life
• 401k Retirement
• Paid Holidays/Vacation/Personal/Sick time
• Whole Life, Critical Illness, Accident Insurance
• Medical and Dependent Care Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Member Discounts.

AA/EOE: we believe diversity strengthens our organization!

NCYF provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NCYF complies with applicable state and local laws governing non-discrimination in employment in every location in which the agency has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

" Family stabilization has been key in my daughter's recovery, mainstreaming in school and summer employment. NCYF dramatically changed our lives for the better. "- Parent