Clinic Billing & Scheduling Coordinator

Northeast Center for Youth & Families, Inc. (NCYF); Easthampton (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental Insurance

Disability

Group Term Life/Voluntary Life

401k Retirement

Paid Holidays/Vacation/Personal/Sick

Whole Life, Critical Illness, Accident

Flexible Spending Accounts

Employee Assistance Program (EAP)

Tuition Reimbursement

Member Discounts

Job summary

Northeast Center for Youth & Families, Inc. (NCYF) seeks a full‑time Clinic Billing & Scheduling Coordinator for its Outpatient Clinic in Easthampton, MA. You will manage 3rd party billing, verify insurance, process referrals, and schedule visits for APRN and psychiatry providers.

The role is in‑office at NCYF's Easthampton main office, with a focus on accuracy, patient balances, and timely communication. 3–5 years of related experience and a Medical Billing & Coding Certification are required.

Qualifications

• 3–5 years of experience with third‑party billing and scheduling responsibilities.
• In‑office clinic experience in Easthampton, MA preferred.
• Proficient in verifying insurance and processing referrals.

Responsibilities

• Run 3rd party billing functions to aid claim accuracy.
• Track payments, follow up on denials with billing company.
• Process referrals, verify insurance, and schedule appointments.
• Handle intake calls and complete administrative duties as assigned.

Skills

Billing & Scheduling Coordination

Education

Medical Billing & Coding Certification

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Who is NCYF?

Northeast Center for Youth & Families, Inc. (NCYF) is made up of a team of devoted and highly skilled professionals and paraprofessionals who provide quality care to the individuals we serve. Our agency is led by a passionate and involved leadership team based out of our Easthampton main office.

Clinic Billing & Scheduling Coordinator--$24.00 per hour

Northeast Center for Youth & Families, Inc. (NCYF) seeks a full-time Clinic Billing & Scheduling Coordinator for their Outpatient Clinic in Easthampton, Massachusetts. The Clinic Billing & Scheduling Coordinator is responsible for completing 3rd Party Billing functions to aid in the accuracy of claims for services rendered by our providers. The Clinic Billing & Scheduling Coordinator will assist in tracking and obtaining client payments owed, and this position will handle processing all referrals, schedule appointments, and verify current insurance for clients.

Please note that this is an in-office position at NCYF's Main Office in Easthampton, Massachusetts, and does not offer the option of remote work.

The Clinic Billing & Scheduling Coordinator duties include:

Run BRS error report weekly

• Review Client payments and apply to claims weekly
• Track Claims & Follow-up with 3rd party billing company regarding claim denials
• Review Client billing statements
• Collect client balances outstanding and issue DNS warnings

Scheduling Coordinator Duties:

• Process referrals; set up intakes; verify insurance.
• Schedule follow up appointments for APRN and Psychiatrist.
• Process new referrals and set up appointments for clinic.
• Process new referrals and set up appointments
• Send out on-call files - releases (ROI) and consents (consent to treatment and telehealth).

Administrative Duties:

• Run insurance eligibility and enter clinical authorizations as needed
• Assist in copayment/balances owed collections as well as verification of financial information
• Respond to all intake calls, voicemails, website inquiries, and emails within 1-2 business days.
• Run insurance eligibility and enter clinical authorizations as needed
• Perform other duties as assigned by Supervisor

To be qualified, candidates must possess the following:

• Medical Billing & Coding Certification
• Experience- 3-5 years of experience working with 3rd party billing and scheduling related responsibilities required.
• Approved CORI, DCF background checks

NCYF provides paid training for all employees. We offer competitive wages, a dynamic work environment & the following benefits: Medical/Dental Insurance; Disability; Group Term Life/Voluntary Life; 401k Retirement; Paid Holidays/Vacation/Personal/Sick time; Whole Life, Critical Illness, Accident Insurance; Medical and Dependent Care Flexible Spending Accounts; Employee Assistance Program (EAP), Tuition Reimbursement, and Member Discounts.

• Medical/Dental Insurance
• Disability
• Group Term Life/Voluntary Life
• 401k Retirement
• Paid Holidays/Vacation/Personal/Sick time
• Whole Life, Critical Illness, Accident Insurance
• Medical and Dependent Care Flexible Spending Accounts
• Employee Assistance Program (EAP), Tuition Reimbursement, and Member Discounts

AA/EOE: we believe diversity strengthens our organization!