Clinic Billing & Scheduling Coordinator

Northeast Center for Youth and Families; Easthampton (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Vision insurance

Employee discounts

Job summary

Northeast Center for Youth & Families (NCYF) in Easthampton, MA, is seeking a full-time Clinic Billing & Scheduling Coordinator for our outpatient clinic. The role handles 3rd‑party billing, scheduling, insurance verification, and referrals, with in-office work at the Easthampton main office.

Responsibilities include processing referrals, setting up intakes, collecting balances, and coordinating with clinicians.

Qualifications

• 3–5 years of experience with third‑party billing and scheduling responsibilities.
• Must pass CORI, DCF background checks.

Responsibilities

• Run BRS error report weekly.
• Review client payments and apply to claims.
• Track claims and follow up with third‑party billing company.
• Review client billing statements and balance collections.
• Process referrals and set up intakes; verify insurance.
• Schedule follow-up appointments for APRN and Psychiatrist.
• Process new referrals and clinic appointments.
• Handle intake communications and consent processes as needed.

Skills

Medical Billing

Medical Coding

Experience

Education

Medical Billing & Coding Certification

Job description

Who is NCYF?

Northeast Center for Youth & Families, Inc. (NCYF) is made up of a team of devoted and highly skilled professionals and paraprofessionals who provide quality care to the individuals we serve. Our agency is led by a passionate and involved leadership team based out of our Easthampton main office.

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Who is NCYF?

Northeast Center for Youth & Families, Inc. (NCYF) is made up of a team of devoted and highly skilled professionals and paraprofessionals who provide quality care to the individuals we serve. Our agency is led by a passionate and involved leadership team based out of our Easthampton main office.

Clinic Billing & Scheduling Coordinator--$24.00 per hour

Northeast Center for Youth & Families, Inc. (NCYF) seeks a full-time Clinic Billing & Scheduling Coordinator for their Outpatient Clinic in Easthampton, Massachusetts. The Clinic Billing & Scheduling Coordinator is responsible for completing 3rd Party Billing functions to aid in the accuracy of claims for services rendered by our providers. The Clinic Billing & Scheduling Coordinator will assist in tracking and obtaining client payments owed, and this position will handle processing all referrals, schedule appointments, and verify current insurance for clients.

Please note that this is an in-office position at NCYF's Main Office in Easthampton, Massachusetts, and does not offer the option of remote work.

The Clinic Billing & Scheduling Coordinator duties include:

Run BRS error report weekly

• Review Client payments and apply to claims weekly
• Track Claims & Follow-up with 3rd party billing company regarding claim denials
• Review Client billing statements
• Collect client balances outstanding and issue DNS warnings

Scheduling Coordinator Duties:

• Process referrals; set up intakes; verify insurance.
• Schedule follow up appointments for APRN and Psychiatrist.
• Process new referrals and set up appointments for clinic.
• Process new referrals and set up appointments
• Send out on-call files - releases (ROI) and consents (consent to treatment and telehealth).

Administrative Duties:

• Run insurance eligibility and enter clinical authorizations as needed
• Assist in copayment/balances owed collections as well as verification of financial information
• Respond to all intake calls, voicemails, website inquiries, and emails within 1-2 business days.
• Run insurance eligibility and enter clinical authorizations as needed
• Perform other duties as assigned by Supervisor

To be qualified, candidates must possess the following:

• Medical Billing & Coding Certification
• Experience- 3-5 years of experience working with 3rd party billing and scheduling related responsibilities required.
• Approved CORI, DCF background checks

NCYF provides paid training for all employees. We offer competitive wages, a dynamic work environment & the following benefits: Medical/Dental Insurance; Disability; Group Term Life/Voluntary Life; 401k Retirement; Paid Holidays/Vacation/Personal/Sick time; Whole Life, Critical Illness, Accident Insurance; Medical and Dependent Care Flexible Spending Accounts; Employee Assistance Program (EAP), Tuition Reimbursement, and Member Discounts.

AA/EOE: we believe diversity strengthens our organization!