Clinic Billing & Patient Experience Coordinator

Baptist Memorial Health Care Corporation; Jonesboro (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Jonesboro, AR seeks an Insurance Billing Clerk to support patient billing, verify insurance, perform daily cash reconciliations, and ensure compliance with policy procedures. You will input accurate data, communicate with carriers, and assist with financial counseling when appropriate.

Candidates should have at least one year of billing/collection experience, knowledge of medical terminology, and proficient computer skills (Windows).

Qualifications

• One year of insurance billing or medical collections experience.
• Experience with medical terminology is preferred.
• Strong English communication skills, both written and verbal.

Responsibilities

• Verifies insurance and communicates with carriers for reimbursement purposes.
• Performs daily and monthly close-out procedures for internal controls and cash balancing.
• Maintains knowledge of co-pays, deductibles and workers' compensation protocols for accurate billing.
• Promotes customer satisfaction with a professional demeanor in all communications.
• Follows corporate policies and procedures related to clinic operations.
• Answers phones and directs messages to maintain workflow.
• Keeps patient files and records organized to protect confidentiality.
• Inputs accurate demographic and medical data and assists with financial counseling when appropriate.
• Carries out duties assigned by the Clinic Manager and meets goals.

Skills

Type 30 wpm

10 key experience

Excellent customer relations

Windows applications

Medical terminology

Education

Associates Degree

Collegiate/medical trade completion

Job description

Baptist Memorial Health Care Corporation in Jonesboro, AR seeks an Insurance Billing Clerk to support patient billing, verify insurance, perform daily cash reconciliations, and ensure compliance with policy procedures. You will input accurate data, communicate with carriers, and assist with financial counseling when appropriate.

Candidates should have at least one year of billing/collection experience, knowledge of medical terminology, and proficient computer skills (Windows).