Urology Patient Services & Billing Specialist

Baptist Memorial Health Care; Jonesboro (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Memorial Health Care in Jonesboro, AR is seeking a Billing Clerk to support patient billing, verify insurance, input demographics, and reconcile payments. You will work with clinic and billing staff to ensure accurate financial records and timely processing of charges and deposits.

The role requires attention to detail, knowledge of medical terminology, and excellent customer service. Overtime and callback duties may apply as needed to maintain financial controls.

Qualifications

• One year's current experience with insurance billing and/or medical collection and medical terminology.
• Skill in communicating clearly and effectively using standard English in written, oral and verbal format.
• Associates Degree preferred/desired.

Responsibilities

• Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
• Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
• Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
• Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
• Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
• Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
• Carries out all other duties assigned by the Clinic Manager in a timely manner.
• Completes assigned goals.

Skills

Type 30 wpm

10-key

Medical terminology

Customer relations

Windows applications

Education

Associates Degree

Tools

Windows OS

Job description

Baptist Memorial Health Care in Jonesboro, AR is seeking a Billing Clerk to support patient billing, verify insurance, input demographics, and reconcile payments. You will work with clinic and billing staff to ensure accurate financial records and timely processing of charges and deposits.

The role requires attention to detail, knowledge of medical terminology, and excellent customer service. Overtime and callback duties may apply as needed to maintain financial controls.