Patient Services & Billing Coordinator

Baptist Memorial Health Care; Jonesboro (AR); On-site; USD 38,000 - 48,000; Full time

Job summary

Baptist Memorial Health Care in Jonesboro, AR is seeking a Billing Clerk to support patient billing, appointments, and daily reconciliations. The role requires familiarity with departmental and corporate policies and procedures and a focus on accurate data handling.

The candidate will verify insurance coverage, assist with reimbursements, and conduct routine close-out procedures while maintaining high standards of confidentiality and customer service.

Qualifications

• One year's experience with insurance billing and/or medical collections and medical terminology.
• Excellent written and verbal English communication to achieve high productivity.
• Basic knowledge of Windows applications and 10-key data entry.

Responsibilities

• Verifies insurance, communicates with carriers and regulatory agencies for reimbursement.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Maintains knowledge of insurance co-pays, deductibles, and workman's compensation protocols for accurate billing.
• Promotes customer satisfaction with a professional manner in all communications.
• Possesses knowledge of corporate policies and clinic operations.
• Answers telephones, takes and directs messages promptly to maintain workflow.
• Keeps files and records organized to promote efficiency and confidentiality.
• Inputs accurate demographic and medical data, collects fees, and assists with financial counseling when appropriate.
• Carries out duties assigned by the Clinic Manager in a timely manner.
• Completes assigned goals.

Skills

Insurance billing

Medical terminology

Customer relations

Typing 30 wpm

10-key data entry

Education

Associates Degree

Tools

Windows applications

Job description

Baptist Memorial Health Care in Jonesboro, AR is seeking a Billing Clerk to support patient billing, appointments, and daily reconciliations. The role requires familiarity with departmental and corporate policies and procedures and a focus on accurate data handling.

The candidate will verify insurance coverage, assist with reimbursements, and conduct routine close-out procedures while maintaining high standards of confidentiality and customer service.