Medical Billing & Patient Experience Coordinator

Baptist Memorial Health Care Corporation; Jonesboro (AR); On-site; USD 34,000 - 42,000; Full time

Job summary

Baptist Memorial Health Care Corporation seeks a detail-oriented Insurance Billing Clerk to support patient accounts and billing processes. The role involves verifying insurance, coordinating with carriers, and ensuring accurate billing information while upholding confidentiality and compliance.

Qualifications include one year of insurance billing/collections experience and strong English communication skills; an associates degree is preferred.

Qualifications

• One year's experience with insurance billing and/or medical collections and terminology.
• Clear written and spoken English; ability to document accurately.
• Associates Degree preferred; collegiate or medical trade completion.

Responsibilities

• Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
• Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
• Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
• Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
• Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
• Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
• Carries out all other duties assigned by the Clinic Manager in a timely manner.
• Completes assigned goals.

Skills

Typing 30 wpm

10-key data entry

Customer relations

Medical terminology

Windows applications

Education

Associates Degree

Tools

Windows

Job description

Baptist Memorial Health Care Corporation seeks a detail-oriented Insurance Billing Clerk to support patient accounts and billing processes. The role involves verifying insurance, coordinating with carriers, and ensuring accurate billing information while upholding confidentiality and compliance.

Qualifications include one year of insurance billing/collections experience and strong English communication skills; an associates degree is preferred.