Clinic Associate — Front Desk & Phlebotomy Training

ZoomCare; Portland (OR); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

Paid time off

Sabbatical program

Bonus potential

Job summary

ZoomCare is seeking a Clinic Associate to join our team at ZoomCare Sellwood Clinic. You will handle patient check-ins/outs, schedule appointments, process payments, and educate patients on their medical records. The role covers a range of services including Daily Care, Family Medicine, Mental Health, and more.

The position requires phlebotomy training within six months, BLS certification, and the ability to travel to multiple clinics for training. Vaccinations are required.

Qualifications

• High school diploma or GED equivalent.
• 1+ year of healthcare, customer service, or administrative experience.
• Strong verbal, written, interpersonal, and communication skills.
• Able to maintain patient privacy and confidentiality.
• Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software applications.
• Excel in a fast-paced work environment, thriving under pressure and time constraints.
• Current BLS for Healthcare Providers certification or the ability to obtain within 1 month of hire.
• Ability to complete ZoomCare’s phlebotomy training program within six months of hire.
• WA: Must obtain Medical Assistant- Phlebotomist license within 6 months of hire.
• OR: Current phlebotomy license; preferred.
• Vaccinated against COVID-19, Hepatitis B, MMR, PPD, Varicella, and TD/TDAP.

Responsibilities

• Check patients in and out for appointments.
• Schedule new appointments as needed.
• Process patient payments.
• Educate patients on navigating their ZoomCare medical record.
• Maintain patient demographics and insurance information.
• Perform blood draws and finger sticks.
• Process collected specimens and document results.
• Maintain supply inventory; order, receive, and store supplies.
• Work with and maintain basic medical equipment.
• Provide emergency care to patients when necessary.
• Support medical providers as needed.
• Ensure the clinic remains clean and neat.

Skills

Communication

Interpersonal skills

Time management

Adaptability

Education

High school diploma

Bachelor's degree preferred

Tools

Google Suite

Microsoft Office

AthenaOne

Job description

ZoomCare is seeking a Clinic Associate to join our team at ZoomCare Sellwood Clinic. You will handle patient check-ins/outs, schedule appointments, process payments, and educate patients on their medical records. The role covers a range of services including Daily Care, Family Medicine, Mental Health, and more.

The position requires phlebotomy training within six months, BLS certification, and the ability to travel to multiple clinics for training. Vaccinations are required.