Clinic Associate: Phlebotomy & Patient Care

ZoomCare; Tigard, Northern (OR, KY); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with employer match

Paid Time Off, Paid Holidays, Paid Par

Sabbatical Program

Job summary

ZoomCare Bridgeport Village Clinic is seeking a Clinic Associate to deliver the Perfect Visit experience across Daily Care, Family Medicine, Mental Health, and other services. You will check patients in/out, schedule appointments, process payments, educate patients on navigating their medical record, and maintain accurate demographic and insurance information.

This role requires a high school diploma (Bachelor's preferred), 1+ year in healthcare or customer service, and the ability to obtain or

Qualifications

• High school diploma or GED equivalent, required.
• Bachelor’s degree, preferred.
• 1+ year of healthcare, customer service, or administrative experience, or an equivalent combination of education and experience.
• Strong verbal, written, interpersonal, and communication skills.
• Able to maintain patient privacy and confidentiality.
• Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software applications.
• Excel in a fast-paced work environment, thriving under pressure and time constraints.
• Current BLS for Healthcare Providers certification from a recognized organization or the ability to obtain one within 1 month of hire.
• WA: MA-Phlebotomist license within 6 months.
• OR: Current phlebotomy license; equivalent licensure or training experience, preferred.
• Vaccinated against COVID-19, Hepatitis B., MMR, PPD, Varicella, and TD/TDAP.
• Preferred: CMA/NCMA/CCMA certification or MA-Registered.

Responsibilities

• Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
• Check patients in and out for appointments.
• Schedule new appointments as needed.
• Process patient payments.
• Educate patients on how to navigate their ZoomCare medical record.
• Maintain patient’s demographic and insurance information.
• Perform blood draws and finger sticks while adhering to all written laboratory standards.
• Process collected specimens and document results.
• Maintain supply inventory; order, receive, and store supplies.
• Work with and maintain some basic medical equipment.
• Provide emergency care to patients when necessary.
• Support medical providers as needed.
• Ensure the clinic remains clean and neat.
• Other duties as assigned.

Skills

Strong verbal, written, interpersonal,

Education

High school diploma or GED

Bachelor’s degree

Tools

Google Suite

Microsoft Office

AthenaOne

Job description

ZoomCare Bridgeport Village Clinic is seeking a Clinic Associate to deliver the Perfect Visit experience across Daily Care, Family Medicine, Mental Health, and other services. You will check patients in/out, schedule appointments, process payments, educate patients on navigating their medical record, and maintain accurate demographic and insurance information.

This role requires a high school diploma (Bachelor's preferred), 1+ year in healthcare or customer service, and the ability to obtain or