Clinic Associate: Fast-Paced Urgent Care Support

Jobvite, Inc.; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with employer match

Paid Time Off

Paid Holidays

Paid Parental Leave

Sabbatical program

Evening shift premium

Job summary

ZoomCare is seeking a Clinic Associate in Seattle at the South Lake Union Clinic to deliver the Perfect Visit experience across services. You will handle scheduling, patient check-in/out, payments, and education on the digital record, while maintaining privacy and accuracy.

In this role you’ll perform phlebotomy, manage supplies, assist providers, and keep the clinic compliant and clean. Training includes travel to multiple clinics and potential remote elements.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 1+ year of healthcare, customer service, or administrative experience.
• Strong verbal, written, interpersonal, and communication skills.
• Able to maintain patient privacy and confidentiality.
• Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software.
• Excel in a fast-paced work environment, thriving under pressure and time constraints.
• Current BLS for Healthcare Providers certification or the ability to obtain within 1 month of hire.
• Ability to complete ZoomCare’s phlebotomy training within six months of hire.
• WA: must obtain Medical Assistant- Phlebotomist license within 6 months of hire.
• OR: Current phlebotomy license; equivalent licensure or training experience preferred.
• Vaccinated against COVID-19, Hepatitis B., MMR, PPD, Varicella, and TD/TDAP.

Responsibilities

• Check patients in and out for appointments.
• Schedule new appointments as needed.
• Process patient payments.
• Educate patients on navigating their ZoomCare medical record.
• Maintain patient demographic and insurance information.
• Perform blood draws and finger sticks following lab standards.
• Process collected specimens and document results.
• Maintain supply inventory; order, receive, and store supplies.
• Work with and maintain basic medical equipment.
• Provide emergency care to patients when necessary.
• Support medical providers as needed.
• Ensure the clinic remains clean and neat.
• Other duties as assigned.

Skills

Strong verbal and writtencommunication

Customer service

Thriving under pressure

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Google Suite

Microsoft Office

AthenaOne

Job description

ZoomCare is seeking a Clinic Associate in Seattle at the South Lake Union Clinic to deliver the Perfect Visit experience across services. You will handle scheduling, patient check-in/out, payments, and education on the digital record, while maintaining privacy and accuracy.

In this role you’ll perform phlebotomy, manage supplies, assist providers, and keep the clinic compliant and clean. Training includes travel to multiple clinics and potential remote elements.