Clinic Assistant — Front Desk & Patient Care

Ppsne; West Hartford (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Planned Parenthood of Southern New England is seeking a Full Time Clinic Assistant to join our West Hartford Health Center front office. The role supports clinicians and provides patient-centered care in a fast-paced health center.

Responsibilities include performing basic clinical functions (blood pressure, venipuncture, lab work), managing reception, triage calls, scheduling, and ensuring adherence to policies.

Qualifications

• High school diploma or equivalent required.
• Bi-lingual English/Spanish preferred.
• Must be able to work mornings, evenings and weekends.

Responsibilities

• Provides and supports the clinician in providing world class, quality healthcare services that support the whole person.
• Provides excellent client centered customer service; makes certain the client is the center of all decision making.
• Participates in health center efforts to achieve established productivity and revenue cycle goals.
• Partners with center manager and clinician to create efficient and effective system and processes to ensure business success and sustainability.
• Knowledgeable of, understands and adheres to organizational and clinical standards, protocols, and policies.
• Provide factual non-biased patient information and education necessary for the patient visit.
• Performs technical clinical functions such as but not limited to: blood pressure, venipuncture, lab work, medical charting.
• Performs basic office functions such as but not limited to: office reception, telephone triage, stocking supplies, filing, billing and coding, routine insurance data entry.

Skills

Patient-centered service

Bilingual (English/Spanish)

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Planned Parenthood of Southern New England is seeking a Full Time Clinic Assistant to join our West Hartford Health Center front office. The role supports clinicians and provides patient-centered care in a fast-paced health center.

Responsibilities include performing basic clinical functions (blood pressure, venipuncture, lab work), managing reception, triage calls, scheduling, and ensuring adherence to policies.