Clinic Assistant — Back-Office Support for Patient Care

Planned Parenthood; Providence (RI); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Parental leave

Retirement plan

Tuition reimbursement

Paid time off

Flexible spending account

Wellness program

Job summary

Planned Parenthood of Southern New England is seeking a Full Time Clinic Assistant to join our Providence, RI health center back office. The role supports clinicians, provides strong patient-centered service, and contributes to efficient clinic operations.

The position requires a high school diploma or equivalent, comfort discussing reproductive health, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Bi-lingual English/Spanish preferred.
• Comfortable discussing sexuality, contraception, sexually transmitted diseases and pregnancy options.
• Attention to detail and ability to manage multiple tasks.
• Ability to work mornings, evenings, weekends and have reliable transportation.
• Working knowledge of Microsoft Word, Excel, and Outlook is required.

Responsibilities

• Provides and supports the clinician in providing world class, quality healthcare services that support the whole person.
• Provides excellent client centered customer service; makes certain the client is the center of all decision making.
• Participates in health center efforts to achieve established productivity and revenue cycle goals.
• Partners with center manager and clinician to create efficient and effective systems and processes to ensure business success and sustainability.
• Knowledgeable of, understands and adheres to organizational and clinical standards, protocols, and policies.
• Provide factual non-biased patient information and education necessary for the patient visit.
• Performs technical clinical functions such as but not limited to: blood pressure, venipuncture, lab work, medical charting.
• Performs basic office functions such as but not limited to: office reception, telephone triage, stocking supplies, filing, billing and coding, routine insurance data entry.

Skills

Customer service

Communication

Adaptability

Bi-lingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Planned Parenthood of Southern New England is seeking a Full Time Clinic Assistant to join our Providence, RI health center back office. The role supports clinicians, provides strong patient-centered service, and contributes to efficient clinic operations.

The position requires a high school diploma or equivalent, comfort discussing reproductive health, and the ability to multitask in a fast-paced environment.