Clinic Assistant — Patient Care & Front Office

Planned Parenthood; West Hartford (CT); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid parental leave

Retirement savings

Tuition reimbursement

Generous PTO

Flexible spending account

Job summary

Planned Parenthood of Southern New England is hiring a Full Time Clinic Assistant to support back-office operations at the West Hartford Health Center. The position provides clinical support to the clinician, handles reception, triage, and coding, and ensures patient-centered care in a fast-paced environment.

The role requires comfort discussing sexuality and reproductive health, adherence to policies, and the ability to work mornings, evenings, and some weekends.

Qualifications

• Must be comfortable discussing sexuality, contraception, STDs and pregnancy options.
• Must be able to work mornings, evenings, weekends and have reliable transportation.
• Bi-lingual English/Spanish preferred.

Responsibilities

• Support clinician in providing quality healthcare services.
• Provide excellent client-centered customer service.
• Assist in achieving productivity and revenue cycle goals.
• Collaborate with center manager and clinician to ensure efficient processes.
• Perform basic clinical functions (blood pressure, venipuncture, lab work, charting).
• Handle office duties such as reception, phone triage, stocking, filing, billing and coding.

Skills

Customer service

Attention to detail

Multitasking

Microsoft Word

Excel

Outlook

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Planned Parenthood of Southern New England is hiring a Full Time Clinic Assistant to support back-office operations at the West Hartford Health Center. The position provides clinical support to the clinician, handles reception, triage, and coding, and ensures patient-centered care in a fast-paced environment.

The role requires comfort discussing sexuality and reproductive health, adherence to policies, and the ability to work mornings, evenings, and some weekends.