Clinic Assistant: Front Office & Patient Care

Planned Parenthood of Southern New England, Inc.; New London (CT); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid parental leave

Retirement savings

Tuition reimbursement

Paid time off

Flexible spending account

Wellness program

Job summary

Planned Parenthood of Southern New England is seeking a Full Time Clinic Assistant to join the New London Health Center front office. The role supports clinicians, delivers high-quality patient service, and helps maintain efficient health-center operations.

This 37.5-hour-per-week position requires strong communication, confidentiality, and multitasking in a dynamic environment, with potential for growth and contribution to health equity.

Qualifications

• Must be able to work in a fast-paced, dynamic environment with changing duties.
• Comfortable discussing sexuality, contraception, and pregnancy options.
• Handles confidential information with diplomacy and tact.
• Knowledge of basic office software and administrative tasks.
• Strong attention to detail and ability to multitask.

Responsibilities

• Provide world-class, patient-centered healthcare support.
• Deliver excellent client service and ensure patient-centered decisions.
• Support clinician and optimize center productivity and revenue goals.
• Collaborate with center manager to ensure efficient systems.
• Adhere to organizational and clinical standards and policies.
• Provide patient education and accurate information during visits.
• Perform technical tasks like blood pressure, venipuncture, and charting.
• Handle front office duties: reception, triage, filing, billing, data entry.

Skills

Customer service

Communication

Attention to detail

Multitasking

Confidentiality

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Planned Parenthood of Southern New England is seeking a Full Time Clinic Assistant to join the New London Health Center front office. The role supports clinicians, delivers high-quality patient service, and helps maintain efficient health-center operations.

This 37.5-hour-per-week position requires strong communication, confidentiality, and multitasking in a dynamic environment, with potential for growth and contribution to health equity.