Clinic Administrative Assistant: Patient Care & Scheduling

Fresenius Medical Care; Loveland (CO); On-site; USD 40,116,000 - 65,904,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Parental Leave

Job summary

Fresenius Medical Care in Loveland, CO is seeking a friendly secretary/receptionist to support the clinic's front desk and administrative operations. You will greet patients, answer calls, manage scheduling, and maintain patient records with confidentiality.

Ideal candidates have a high school diploma, basic computer skills, and a customer-focused mindset. This role offers a weekday schedule in a clinical setting with benefits and opportunities to grow within the Fresenius Kidney Care network.

Qualifications

• Knowledge of office procedures.
• Proficient in Microsoft Office applications.
• Ability to adapt to supporting software applications.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Strong organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.

Responsibilities

• Answering telephone & routing calls to the appropriate person.
• Professionally greet all patients and guests.
• Maintain a professional environment at all times. Monitors the reception and waiting areas.
• Distributing incoming mail.
• Obtain necessary signatures to ensure efficient processing of admissions data per FMCNA policies.
• Ensure patient confidentiality is maintained at all times.
• Maintains accurate records of hospitalization, patient travel, etc. for scheduling.
• Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
• Organizes travel for patients by contacting and providing requested medical records.
• Coordinates with transient patient paperwork.
• Coordinates transfer placements and confirmations with Clinical Manager.
• Confirms admissions paperwork is completed and sent to designated departments.
• Assist with medical appointment referrals and scheduling.
• Assist with transportation coordination and referrals.
• Data entry for Crown Web. ESRD 2728/2746 and PART.
• Monthly insurance card scanning.
• Setting up and maintaining filing systems and basic databases.
• Completing forms and reports for various offices and vendors.
• Preparing purchase orders using the appropriate software.
• Assisting with accounts receivable and accounts payable.
• Maintaining inventory of office supplies.
• Auditing records for medical records compliance.
• Collecting patient demographic information and CQI data.
• Assemble, file and maintain patient medical records.
• Print patient schedule and pull patient charts daily.
• Arrange for package pickup and delivery.
• Assist with month-end reporting and team meetings.

Skills

Office procedures

Microsoft Office

Adaptability

Professional appearance

Communication

Resourcefulness

Organization

Multitasking

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Medical Care in Loveland, CO is seeking a friendly secretary/receptionist to support the clinic's front desk and administrative operations. You will greet patients, answer calls, manage scheduling, and maintain patient records with confidentiality.

Ideal candidates have a high school diploma, basic computer skills, and a customer-focused mindset. This role offers a weekday schedule in a clinical setting with benefits and opportunities to grow within the Fresenius Kidney Care network.