Climbing Associate: Training, Safety & Customer Service

DICK'S Sporting Goods, Inc.; Sand Springs (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

At DICK'S Sporting Goods, a climbing associate guides engagement and training for teammates and customers in all climbing activities. You monitor the rock wall, ensure safety, and uphold service standards while offering expert product advice.

The role emphasizes customer-focused service, instruction for climbers of all ages, and collaboration to maintain store safety and merchandise presentation.

Qualifications

• Retail experience preferred.
• Climbing certification required.
• Applicants must be at least 18 years old to comply with labor laws.

Responsibilities

• Monitor climbing activities and supervise the rock wall safety.
• Direct workflow and oversee daily climb department operations.
• Provide consultative product knowledge to climbers and customers.
• Instruct climbing techniques and assist with lessons as needed.

Skills

Retail experience

Customer service

Education

Climbing certification

Job description

At DICK'S Sporting Goods, a climbing associate guides engagement and training for teammates and customers in all climbing activities. You monitor the rock wall, ensure safety, and uphold service standards while offering expert product advice.

The role emphasizes customer-focused service, instruction for climbers of all ages, and collaboration to maintain store safety and merchandise presentation.