Climbing Wall Specialist - Customer Experience Leader

Dick's Sporting Goods; Chesapeake (VA); On-site; USD 20,664 - 27,552; Part time

Job summary

Dick's Sporting Goods is seeking a Climbing Associate in Chesapeake, Virginia. You will enhance engagement and training programs for teammates and customers in all aspects of climbing, ensuring high customer service standards and safety compliance.

The role involves instructing climbing techniques, addressing safety concerns, and collaborating with teammates to maintain an inclusive environment. Prior retail experience and climbing certification are required.

Qualifications

• Prior retail experience preferred.
• Climbing certification required.
• Applicants must be at least 18 years old to comply with labor laws.

Responsibilities

• Drive the highest level of customer service in the department.
• Instruct climbing techniques for explorers of all ages.
• Identify and correct any safety concerns with the rock wall.

Skills

Customer-Focus

Climbing techniques instruction

Teamwork

Education

Climbing certification

Job description

Dick's Sporting Goods is seeking a Climbing Associate in Chesapeake, Virginia. You will enhance engagement and training programs for teammates and customers in all aspects of climbing, ensuring high customer service standards and safety compliance.

The role involves instructing climbing techniques, addressing safety concerns, and collaborating with teammates to maintain an inclusive environment. Prior retail experience and climbing certification are required.