Climbing Wall Lead — Elevate Customer Experience & Safety

DICK'S Sporting Goods, Inc.; Raleigh (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

DICK’S Sporting Goods in Raleigh is seeking a Climbing Lead to guide the climb department, outfit customers, and activate our in-store rock wall experience. You will train teammates, supervise climb sessions, ensure safety, and maintain floor sets while delivering consultative product knowledge.

This role requires climbing certification, flexible availability, and a strong commitment to customer service. Join a team that values health, safety, and sportsmanship.

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Prior retail sales or customer-focused experience preferred.
• Climbing certification is required.
• Applicants must be at least 18 years old.

Responsibilities

• Lead the climb department operations and ensure safety.
• Outfit customers and run in-store rock wall experiences.
• Train and mentor teammates; supervise climb sessions.
• Maintain merchandise presentation and floor sets.
• Assist with scheduling and store-wide tasks.
• Uphold safety procedures and loss prevention standards.

Skills

Flexible availability

Retail/customer service experience

Climbing certification

Job description

DICK’S Sporting Goods in Raleigh is seeking a Climbing Lead to guide the climb department, outfit customers, and activate our in-store rock wall experience. You will train teammates, supervise climb sessions, ensure safety, and maintain floor sets while delivering consultative product knowledge.

This role requires climbing certification, flexible availability, and a strong commitment to customer service. Join a team that values health, safety, and sportsmanship.