Client Transition Strategist – Data Assets & Onboarding

IQVIA; Wayne (PA); On-site; USD 73,000 - 184,000; Full time

Job summary

IQVIA in Wayne, PA is seeking a Client Transition Specialist to coordinate transition activities for next-generation data assets. You will drive onboarding, migration, and implementation while supporting issue resolution and stakeholder communication.

Responsibilities include monitoring milestones, resolving routine inquiries, and documenting improvement opportunities to enhance future transitions. A Bachelor's degree and 2–5 years in related fields are required.

Qualifications

• Bachelor's degree or equivalent experience required.
• 2–5 years in Client Services, Project Management, Account Management, Data Operations, Commercial Operations, Market Research, or related fields.
• Knowledge of IQVIA National and/or Subnational products and services and/or pharmaceutical reports.
• Strong communication, organization, follow-up, and problem-solving skills.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Coordinate transition deliverables for IQVIA data assets and support onboarding, migration, and implementation activities.
• Investigate and resolve routine client inquiries and first-line service issues; escalate complex items as needed.
• Partner with Go-to-market, Project Management, Commercial, Client Services, Data Operations, and Development Teams.
• Develop effective client relationships and provide status updates on transition progress, open items, and next steps.
• Identify opportunities to improve transition processes and document lessons learned for future transitions.

Skills

Communication

Organization

Follow-up

Problem solving

Multi-tasking

Education

Bachelor's degree or equivalent experience

Tools

Excel

PowerPoint

Office apps

Smartsheet

Visualization tools

Job description

IQVIA in Wayne, PA is seeking a Client Transition Specialist to coordinate transition activities for next-generation data assets. You will drive onboarding, migration, and implementation while supporting issue resolution and stakeholder communication.

Responsibilities include monitoring milestones, resolving routine inquiries, and documenting improvement opportunities to enhance future transitions. A Bachelor's degree and 2–5 years in related fields are required.