Client Transition Lead – Data Assets & Adoption

IQVIA; Parsippany-Troy Hills (NJ); On-site; USD 86,000 - 239,500; Full time

Job summary

IQVIA is seeking an Engagement Manager, Client Transition to lead client transition initiatives related to IQVIA data assets. You will act as a trusted consultant, drive transition execution, manage stakeholder relationships, and support change management to ensure successful adoption of our data assets and services.

In this role you will partner with Go-to-market, Project Management, Product Management and other internal teams, resolve complex data issues, and guide clients through adoption and

Qualifications

• 5-8 years of relevant delivery management, client consulting, pharmaceutical commercial operations, project management, change management, account management, or related experience.
• Knowledge of IQVIA National and/or Subnational products and/or pharmaceutical reports.
• Problem-solving skills and ability to understand complex client needs, processes, and data concepts.
• Experience interacting with complex Large Pharma, Midsize Pharma, or Emerging Biopharma accounts across multiple stakeholders.
• High learning agility.
• Ability to travel to client sites as needed.

Responsibilities

• Lead client transition activities involving IQVIA data assets across national and subnational scopes and future patient-level assets.
• Implement transition plans and manage implementation activities through completion.
• Monitor transition milestones and track open items through completion.
• Partner with Go-to-market, Project Management, Product Management, Commercial, Client Services, Data Operations, and Development Teams.
• Provide guidance on transition planning, data utilization, adoption strategies, and operational readiness.
• Resolve complex client data issues and coordinate second-line support with internal teams.
• Develop effective working relationships with client contacts and provide updates on transition status, open items, and next steps.
• Identify barriers to adoption and drive stakeholder alignment throughout the transition process.
• Document repeatable steps, status updates, and lessons learned to support future transitions.

Skills

Problem-solving

Learning agility

Stakeholder management

Change management

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Excel

PowerPoint

Smartsheet

Visualization tools

Job description

IQVIA is seeking an Engagement Manager, Client Transition to lead client transition initiatives related to IQVIA data assets. You will act as a trusted consultant, drive transition execution, manage stakeholder relationships, and support change management to ensure successful adoption of our data assets and services.

In this role you will partner with Go-to-market, Project Management, Product Management and other internal teams, resolve complex data issues, and guide clients through adoption and