Client Training Operations Manager

managementcenter; United States; Remote; USD 63,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Retirement plan contributions

Cell phone stipend

Paid time off (4 weeks)

Job summary

The Management Center is seeking a Client Support Manager on the Training Team to ensure seamless, equitable, and efficient training operations for thousands of participants annually. You will oversee public and private trainings, manage registrations, and coordinate with vendors, trainers, and clients to deliver high-quality experiences.

Based anywhere in the U.S., this full-time role emphasizes attention to detail, problem solving, and a strong commitment to racial and gender equity as you

Qualifications

• Proven ability to communicate empathetically and effectively in a remote, fast-paced environment.
• Strong attention to detail with the ability to manage multiple deadlines and priorities.
• Experience using databases and web-based systems to enter, review, and report on training data.
• Experience with client support or training logistics is a plus.

Responsibilities

• Coordinate public and private training logistics across online and in-person settings.
• Provide end-to-end training registration support from registration to completion.
• Maintain accurate participant data in Salesforce and related systems.
• Respond promptly to participant inquiries and coordinate with trainers and vendors.
• Plan and manage 2027 public training schedule and reporting.

Skills

Interpersonal skills

Detail orientation

Problem solving

Data skills

Equity mindset

Communication (written)

Tools

Salesforce

Arlo

Zoom

Job description

The Management Center is seeking a Client Support Manager on the Training Team to ensure seamless, equitable, and efficient training operations for thousands of participants annually. You will oversee public and private trainings, manage registrations, and coordinate with vendors, trainers, and clients to deliver high-quality experiences.

Based anywhere in the U.S., this full-time role emphasizes attention to detail, problem solving, and a strong commitment to racial and gender equity as you