Client Tech Solution Engineer: From Strategy to Production

Kyndryl Canada; Dallas (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Kyndryl is seeking a Customer Technical Solution Engineer to combine strategic leadership with hands-on engineering across discovery, prototyping, and production deployment. You will own technical solutions from initial discussions to validated outcomes, collaborating with executives and engineering teams to deliver business value.

The role emphasizes designing secure, scalable architectures, developing AI-enabled workflows, and guiding projects through production, with a strong focus on

Qualifications

• Experience designing and building technical solutions from customer requirements.
• Understanding of IT domains: infrastructure, cloud, networking, cybersecurity, and enterprise systems.
• Hands-on engineering using Python, Linux, REST APIs, and systems integration.
• Experience with container technologies and orchestration (Docker/Kubernetes).
• Experience deploying AI-enabled workflows and agentic automation.
• Experience collaborating in software development with version control (Git/GitHub).
• 5+ years in IT service management, IT sourcing, or IT strategy.
• Knowledge of IT governance and operating models.

Responsibilities

• Lead discovery, architecture, and solutioning across engagements.
• Prototype, validate, and integrate solutions with customer teams.
• Develop scalable, production-ready architectures leveraging Kyndryl offerings.
• Manage risks, scope, and delivery costs; support negotiations with sales.
• Mentor architects and engineers and contribute to go-to-market strategies.

Skills

Solution architecture

Cloud computing

Hands-on engineering

AI workflows

Customer leadership

Communication

IT service management

Presentations

Education

Bachelor's degree in CS/IT/Engineering or equivalent

Tools

Python

Linux

Docker

Kubernetes

Git & GitHub

Job description

Kyndryl is seeking a Customer Technical Solution Engineer to combine strategic leadership with hands-on engineering across discovery, prototyping, and production deployment. You will own technical solutions from initial discussions to validated outcomes, collaborating with executives and engineering teams to deliver business value.

The role emphasizes designing secure, scalable architectures, developing AI-enabled workflows, and guiding projects through production, with a strong focus on