Senior Client Technical Solutions Architect

Kyndryl Inc.; Durham (NC); On-site; USD 156,000 - 297,000; Full time

Benefits offered by this job

Annual bonus

Medical & dental coverage

Paid leave

Job summary

Kyndryl Inc. is seeking a Client Technical Solutioner to work directly with customers, understand their business and technical needs, and craft tailored, high‑impact technical solutions.

You will collaborate with internal teams to build compelling bid submissions and cost models, aiming to drive profitability and successful outcomes. You will engage with customers at various levels, including IT Directors, to articulate the business and technical benefits of Kyndryl’s offerings, and support the

Qualifications

• 5 years of IT service management, IT sourcing, or IT strategy experience.
• Expertise with IT governance, management and operating models and IT financing models.
• Proven ability to design and build technical solutions based on customer requirements including understanding customer needs, analyzing complex problems, and proposing effective and scalable solutions.
• In-depth understanding of various IT domains such as infrastructure management, cloud computing, networking, cybersecurity, and enterprise systems.
• Excellent customer and presentation skills

Responsibilities

• Collaborate with customers to understand their business needs and propose tailored solutions.
• Support sales efforts by preparing materials, participating in customer presentations, and contributing to proposals.
• Define winning cost models for deals and drive profitability.
• Assist in contract negotiations up to signature and ensure a smooth hand‑off.
• Coordinate with internal stakeholders to gather documents and technical insights for bid submissions.

Skills

IT service management

IT sourcing

IT governance

Cost modeling

Solution design

Job description

Kyndryl Inc. is seeking a Client Technical Solutioner to work directly with customers, understand their business and technical needs, and craft tailored, high‑impact technical solutions.

You will collaborate with internal teams to build compelling bid submissions and cost models, aiming to drive profitability and successful outcomes. You will engage with customers at various levels, including IT Directors, to articulate the business and technical benefits of Kyndryl’s offerings, and support the