Client support technician outbound

Daisy Orlando; Kalamazoo (MI); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

401(k)

Company car

Free uniforms

Training and development

Job summary

Daisy Orlando is seeking a passionate individual for a unique position in the smart home industry. The role involves providing on-site training and service after installations, ensuring clients are confident in using their technology.

Strong customer service and communication skills are essential to engage with clients and tailor solutions. The position offers training, a company car, and benefits like 401(k) and free uniforms, with competitive compensation ranging from $20 to $28 per hour.

Qualifications

• Strong customer service and communication skills required.
• Experience in providing on-site training and service.
• Ability to engage and understand client needs.

Responsibilities

• Provide on-site training, tweaks and service after installations.
• Help clients feel comfortable and confident using their smart home technology.
• Engage with customers to understand needs and deliver tailored solutions.
• Communicate effectively with clients and team members to ensure high-quality service.

Skills

Customer service skills

Communication skills

Tech-savvy instincts

Job description

Overview

On the road in West Michigan. Multiple visits every day. Requires strong customer service and communication skills and experience. Provide on-site after installation training, tweaking and service. Your role is to make people comfortable and confident using their technological gadgets.

We’ll provide extensive training; you provide the passion. If you are a people person with tech savvy instincts we should talk about this unique smart home industry career position.

Background, credit and drug testing are part of our screening process.

Responsibilities

• Provide on-site training, tweaks and service after installations.
• Help clients feel comfortable and confident using their smart home technology.
• Engage with customers to understand needs and deliver tailored solutions.
• Communicate effectively with clients and team members to ensure high-quality service.

Benefits

• 401(k)
• Company car
• Free uniforms
• Training and development

Compensation: $20.00 - $28.00 per hour

Company Overview

Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients.

Company Purpose/Mission

• Our Mission - To enhance the human experience through smart spaces.
• Our Vision - To be the most beloved brand in technology services

Company Values

• Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
• Accountability - We are responsible, transparent, and committed to delivering on our promises.
• Innovation - We consistently offer creative solutions to meet and exceed the evolving needs of our clients, franchisees, and each other.
• Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
• You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.