Service and Installation Technician

Daisy Orlando; Portsmouth (NH); On-site; USD 59,236 - 68,880; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Paid time off

Training & development

Vision insurance

Job summary

Daisy is seeking a Service Technician to install, configure, and maintain low-voltage integrated systems in residential and commercial locations. You will work closely with clients, lead technicians, and project managers to ensure systems operate at peak performance.

The role requires AV/Networking experience, a Control4 certification, and the ability to lift up to 50 pounds. You may travel to various job sites and participate in ongoing training and development.

Qualifications

• Must have AV/Networking/Technology Integration experience.
• Exhibits leadership abilities and can motivate others.
• Able to pass a drug screen and background check.
• Physically capable of lifting up to 50 pounds.

Responsibilities

• Read and interpret blueprints, diagrams, and specifications.
• Manage end-user training, troubleshooting, and escalate issues as needed.
• Collaborate on problem-solving during installations and team meetings.
• Travel to various job sites; handle tools and equipment safely.
• Interact with clients, builders, and other industry professionals.
• Provide daily progress updates to the project manager.

Skills

AV/Networking Experience

Leadership Skills

Drug Screen & Background Check

Lifts up to 50 lbs

Education

High school diploma or equivalent

Control4 Certification

Job description

Company Overview

Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. We are seeking a Service Technician who is proficient at installing, configuring, and maintaining low-voltage integrated system equipment, devices, and components. The Service Technician performs system configuration, calibration, programming, testing, and troubleshooting – as well as demonstrates mastery of basic wiring/cabling for low-voltage integrated systems.

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Job Summary

We seek a Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

Responsibilities

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues.
• Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings
• Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle
• In addition to clients, interact with builders and other industry professionals.
• Communicate every day with the project manager about the progress of the project

Benefits/Perks

• Competitive compensation based on experience and skillset
• Medical, Vision, and Dental Insurance
• 401K
• 2 weeks of paid vacation
• Paid Sick Time
• Paid Holidays
• Bring Your Own Device Stipend
• Reward program offering exclusive discounts on entertainment, gifts, theater, etc.
• Manufacturer Purchase Programs
• Laptop & Peripherals

Qualifications

• High school diploma or equivalent
• 3-5 years of AV/Networking /Technology Integration Experience
• Control4 Certification
• Motivated to learn new technologies and processes
• Exhibits strong management and leadership skills; capable of leading and motivating others
• Can pass a drug screen and background check
• Possess a valid California driver’s license and access to a reliable, insured motor vehicle
• Able to independently lift items up to 50 pounds
• Capable of sitting, standing, and kneeling for extended periods of time

Schedule / Expected Work Hours

• May be required to work overtime

Company Purpose / Mission

• Our Mission - To enhance the human experience through smart spaces.
• Our Vision - To be the most beloved brand in technology services

Company Values

• Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
• Accountability - We are responsible, transparent, and committed to delivering on our promises.
• Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other.
• Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
• You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.

Additional Information

We are a smoke, alcohol, and drug-free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Compensation: $43.00 - $50.00 per hour.

Join the Team that's Simplifying Smart Technology

Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we’re looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we’re always welcoming new Technicians!

The Daisy Difference for Technicians

We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.