AV Service Technician

Daisy Orlando; New York (NY); On-site; USD 61,992 - 68,880; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

A leading technology solutions company in New York is seeking an AV Service Technician to troubleshoot audio, visual, controls, and security equipment in both residential and commercial settings. The ideal candidate will have 3-5 years of AV/Networking experience, be Control4 Certified, and possess strong problem-solving skills. This role offers competitive pay of $45.00 - $50.00 per hour and an opportunity to work in a collaborative environment that values teamwork and innovation.

Qualifications

• 3-5 years of AV / Networking / Technology Integration Experience.
• Control4 Certified with Creston Experience required.
• Ability to physically perform essential functions of the position.

Responsibilities

• Manage all aspects of support including end user training and troubleshooting.
• Resolve system issues proactively or reactively based on client trouble.
• Collaborate on problem-solving during installation standards.

Skills

AV / Networking / Technology Integration Experience

Control4 Certified

Creston Experience

Networking knowledge

Problem-solving skills

Education

High School Graduate or Equivalent

Job description

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Do you have a love of technology? Do you want to solve client's technology issues? How about bringing Smart Homes and Smart Offices to clients, making decisions, and building long-lasting relationships around simplifying life through technology? Do you like working in an environment where Teamwork, Integrity, Responsibility, Positivity and Quality are company values? If you answered yes, please read on.

As an AV Service Technician, you will have the opportunity to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. You will interact with clients representing the Daisy brand and develop relationships to make lives easier through technology.

Our ideal candidate is detailed oriented, computer-skilled, process-driven, self-motivated, problem-solver, and a team collaborator who will grow and expand our ability to support our commercial and residential installation and service teams.

Essential Duties Include

• Manage all aspects of support including end user training, troubleshooting, and follow through on escalation of issues.
• Resolve system issues either proactively based on data or reactively based on client trouble identifying.
• Collaborate on problem solving in both installation standards and provide challenges and successes during weekly Team meetings, allowing for participation in improving the company and having your voice heard.

Knowledge, Skills, Experience Needed

Experience in residential/commercial AV or automation with knowledge of overall concepts and configurations for categories of work and products within our industry are a must.

Required

• 3-5 years AV / Networking / Technology Integration Experience
• Control4 Certified
• Creston Experience REQUIRED
• Networking knowledge
• High School Graduate or Equivalent
• Ability to physically perform essential functions of the position - Lifting, bending
• Valid Drivers License
• Ability to pass a national background check for Alarm Agent requirements - Live Scan

About Us

Daisy's Vision is to provide simple, secure, and enjoyable technology by delivering a reliable product through a process of responsive resolution with a relationship of trust and familiarity with our clients. We offer installation and service to commercial and residential clients to install Smart Office and Smart Home plans including security systems, audio, video conferencing, lighting, WiFi, design, service, and support.

Compensation: $45.00 - $50.00 per hour

Join the Team that's Simplifying Smart Technology

Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we’re looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we’re always welcoming new Technicians!

The Daisy Difference for Technicians

We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.