Client support technician outbound

Daisy; Kalamazoo (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Company car

Free uniforms

Training & development

Job summary

Daisy, a leader in smart space installation and services, is seeking a passionate individual for a customer service role in Kalamazoo, Michigan. You will help clients enjoy their technological gadgets with hands-on training and support.

The ideal candidate is tech-savvy and receives extensive training to ensure success in enhancing client experiences. This position involves daily travel throughout West Michigan to provide exceptional service.

Qualifications

• Experience in customer service roles.
• Comfortable and confident with technology.
• Passion for helping people.

Responsibilities

• Provide on-site after installation training.
• Make clients comfortable using their technological gadgets.
• Visit multiple locations daily.

Skills

Strong customer service skills

Communication skills

Technical savviness

Job description

Benefits

• 401(k)
• Company car
• Free uniforms
• Training & development

On the road in West Michigan. Multiple visits every day. Requires strong customer service and communication skills and experience. Provide on-site after installation training, tweaking and service. Your role is to make people comfortable and confident using their technological gadgets.

We’ll provide extensive training; you provide the passion. If you are a people person with tech savvy instincts we should talk about this unique smart home industry career position.

Background, credit and drug testing are part of our screening process.

Company Overview

Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients.

Company Purpose/Mission

• Our Mission - To enhance the human experience through smart spaces.
• Our Vision - To be the most beloved brand in technology services

Company Values

• Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
• Accountability - We are responsible, transparent, and committed to delivering on our promises.
• Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other.
• Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
• You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.