Client Support Tech – IT Installations & Help Desk

GD Information Technology, Inc.; Jordan (MN); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility team dedicated to帮助你

Professional growth opportunities

Cutting-edge technology you can learn

Paid vacation and holidays

Job summary

General Dynamics Information Technology, Inc. is seeking a Client Support Administrator to install, maintain, and troubleshoot information systems at a customer site. You will assist with project milestones and provide technical support to end users.

The role requires a SECRET clearance and US citizenship, with hands-on experience in software patches, security fixes, and workstation troubleshooting. Onsite work and collaboration with military personnel are expected.

Qualifications

• Education: High School Diploma/GED.
• Experience: 1+ years in related support roles.
• Technical Skills: Installing/deleting client software.
• Certifications: DoW 8570-M compliant or SPIN-C/IT certs.

Responsibilities

• Install, maintain and troubleshoot information systems.
• Deploy hardware and software upgrades.
• Prepare documentation for computer systems and operations.
• Provide incident response and customer support.

Skills

Active Directory (AD)

Client Service

Help Desk Support

Education

HS/GED

Job description

General Dynamics Information Technology, Inc. is seeking a Client Support Administrator to install, maintain, and troubleshoot information systems at a customer site. You will assist with project milestones and provide technical support to end users.

The role requires a SECRET clearance and US citizenship, with hands-on experience in software patches, security fixes, and workstation troubleshooting. Onsite work and collaboration with military personnel are expected.