Client Support Specialist — Flexible Hours & Tech Help

Team Builder Recruiting; Gap (PA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Insurance Options

Paid Time Off

Paid Holidays

Flexible Full-Time or Part-Time Hours

Cell Phone and Laptop Provided

Job summary

TruNorth Solutions in Gap, PA is seeking a Client Support Representative to handle calls and emails, guide initial sales conversations, and troubleshoot technical issues. You will onboard new customers, maintain records, and support sales with timely follow-ups within a values-driven team.

The role offers flexible full-time or part-time hours, health insurance options, PTO, holidays, and equipment provisions. Join a mission-driven company focused on meaningful service.

Qualifications

• 5 years of customer service or related experience.
• Tech-savvy and quick learner of new software.
• Clear, professional, and patient communication by phone and email.
• Independent with strong follow-up and accurate records.
• Familiar with CRM or customer management systems and basic troubleshooting.
• Values-aligned with Christian mission and integrity.

Responsibilities

• Respond to customer calls and emails with timely, professional support.
• Guide customers through initial sales conversations and connect complex opportunities with management.
• Troubleshoot questions, software settings, and common technical issues to maximize service value.
• Coordinate complex concerns by creating support tickets and connecting to resources.
• Onboard new customers with accurate information and setup assistance.
• Follow up with sales leads to move conversations forward.
• Maintain customer records and marketing email lists.
• Support the team with additional customer-focused tasks.

Skills

Customer service

Communication

Tech-savvy

Reliability

Adaptability

Tools

CRM systems

Job description

TruNorth Solutions in Gap, PA is seeking a Client Support Representative to handle calls and emails, guide initial sales conversations, and troubleshoot technical issues. You will onboard new customers, maintain records, and support sales with timely follow-ups within a values-driven team.

The role offers flexible full-time or part-time hours, health insurance options, PTO, holidays, and equipment provisions. Join a mission-driven company focused on meaningful service.