Client Support & Scheduling Coordinator

ADT; Duluth (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

ADT in the United States seeks an Office/Field Support role to handle install, service, and customer service tasks in a Consumer Small Business setting. You will manage backlogs, scheduling, and paperwork while coordinating with Field Tech and Advisor teams.

The position requires a High School diploma or equivalent, and roughly six months of related experience, with basic Word/Excel and typing skills. You will assist with credits, cancellations, and updating customer records.

Qualifications

• High School diploma or equivalent is required.
• Preferred six months of experience in similar roles.
• Basic computer skills with Word, Excel, and typing.
• Must be able to handle multiple tasks.

Responsibilities

• Handle install, service, and customer service work in a Consumer Small Business office.
• Manage backlog and scheduling to fill gaps.
• Update customer accounts and assist with credits or cancellations.
• Communicate via phone and email with Field Tech and Advisor teams.

Skills

High School diploma

6 months experience

Microsoft Word

Microsoft Excel

Typing skills

Multi-tasking

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Typing

Job description

ADT in the United States seeks an Office/Field Support role to handle install, service, and customer service tasks in a Consumer Small Business setting. You will manage backlogs, scheduling, and paperwork while coordinating with Field Tech and Advisor teams.

The position requires a High School diploma or equivalent, and roughly six months of related experience, with basic Word/Excel and typing skills. You will assist with credits, cancellations, and updating customer records.