Service & Install Coordinator

ADT Security Services; Duluth, Northern (GA, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

ADT Security Services in Georgia, Duluth is seeking a detail-focused professional to support install and service tasks for a Consumer Small Business office. You will handle backlog, scheduling, permit management, and account updates while coordinating with field teams and vendors.

The role emphasizes multitasking, basic MS Office skills, and customer service abilities. Eligible candidates will support operations and respond to management directives, with a focus on accuracy and efficiency.

Qualifications

• High School diploma or equivalent is required.
• Preferred six months of experience in related work.
• Basic computer knowledge in Microsoft Word and Excel, plus typing skills.
• Must be able to handle multiple tasks simultaneously.

Responsibilities

• Handle install, service, and customer service work as assigned by Management in a Consumer Small Business office.
• Manage install and service backlog and schedule gaps.
• Manage permits and paperwork for install and service.
• Update customer accounts and coordinate field tech activities.
• Coordinate vendor meetings and assist with credits or cancellations.
• Perform other duties as assigned by Management.

Skills

Multi-tasking

Microsoft Word

Microsoft Excel

Typing

Customer service

Education

High School diploma or equivalent

Job description

ADT Security Services in Georgia, Duluth is seeking a detail-focused professional to support install and service tasks for a Consumer Small Business office. You will handle backlog, scheduling, permit management, and account updates while coordinating with field teams and vendors.

The role emphasizes multitasking, basic MS Office skills, and customer service abilities. Eligible candidates will support operations and respond to management directives, with a focus on accuracy and efficiency.