Client Support & Logistics Specialist

Beacon Hill Staffing Group; Lake Zurich (IL); In loco; USD 40.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical and dental coverage

Paid time off

401(k) retirement plan

Short-Term Disability

Long-Term Disability

Descrizione del lavoro

Beacon Hill Staffing Group in Lake Zurich, IL is seeking a Client Support Representative to manage customer accounts and coordinate shipping operations on-site. You will process orders, verify inventory, and assist the sales team while delivering exceptional service to clients.

You will handle billing tasks in QuickBooks, prepare reports, and support month-end activities, contributing to accurate financial records and smooth daily operations.

Mansioni

• Build and maintain strong customer relationships by managing accounts with accuracy and care
• Coordinate logistics and shipping activities, including preparing Bills of Lading and scheduling pickups
• Accurately process customer orders within our shipping systems to ensure timely fulfillment
• Proactively reach out to customers to verify inventory levels and product availability
• Review and reconcile freight invoices, resolving discrepancies efficiently
• Prepare and maintain reports, records, and operational data to support business decisions
• Serve as a first point of contact for inbound customer inquiries-resolving issues and delivering top-tier service
• Provide administrative and operational support to the Sales Team
• Generate customer invoices using QuickBooks and other billing systems
• Assist with month-end invoicing to ensure accuracy and completeness across financial records

Descrizione del lavoro

Beacon Hill Staffing Group in Lake Zurich, IL is seeking a Client Support Representative to manage customer accounts and coordinate shipping operations on-site. You will process orders, verify inventory, and assist the sales team while delivering exceptional service to clients.

You will handle billing tasks in QuickBooks, prepare reports, and support month-end activities, contributing to accurate financial records and smooth daily operations.