Client Success & Waste Solutions Specialist

Seeds Renewables; Norcross (GA); On-site; USD 50,000 - 65,000; Full time

Job summary

A sustainable waste management company in Norcross, Georgia, seeks an individual to manage client accounts, ensuring satisfaction and compliance with waste disposal processes. Responsibilities include communicating with clients, documenting issues, and fostering positive relationships to upsell services. Ideal candidates will have strong organizational skills and experience in customer service, contributing to efficient waste management solutions.

Qualifications

• Ability to communicate effectively with clients and stakeholders.
• Experience in customer service and account management.
• Strong organizational skills to handle multiple client accounts.

Responsibilities

• Communicate daily requests regarding waste disposal needs from clients.
• Document and maintain client issues in client portals.
• Develop positive relationships with clients and upsell new features.

Job description

A sustainable waste management company in Norcross, Georgia, seeks an individual to manage client accounts, ensuring satisfaction and compliance with waste disposal processes. Responsibilities include communicating with clients, documenting issues, and fostering positive relationships to upsell services. Ideal candidates will have strong organizational skills and experience in customer service, contributing to efficient waste management solutions.