Client Success & Support Specialist

PayDay Employer Solutions; Bellmawr (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

PayDay Employer Solutions in Bellmawr, NJ, is seeking a dedicated customer service representative. In this full-time position, you'll be the main point of contact for clients, helping them understand our payroll services and ensuring satisfaction. We're looking for someone with experience in payroll software and excellent Excel skills. Join our team that values personal growth and dynamic problem-solving in a supportive environment. Expect occasional evening or weekend work.

Qualifications

• 1+ years of experience in customer service, preferably in payroll or related fields.
• Proficient in using payroll software and Excel.

Responsibilities

• Serve as the primary contact for client inquiries.
• Educate clients on products and services offered.
• Ensure client satisfaction and address any operational disruptions.

Skills

Customer service

Experience in payroll software

Excel skills

Time management

Dynamic problem-solving

Job description

PayDay Employer Solutions in Bellmawr, NJ, is seeking a dedicated customer service representative. In this full-time position, you'll be the main point of contact for clients, helping them understand our payroll services and ensuring satisfaction. We're looking for someone with experience in payroll software and excellent Excel skills. Join our team that values personal growth and dynamic problem-solving in a supportive environment. Expect occasional evening or weekend work.